Please browse through our FAQs below and do not hesitate to contact us should you require any further information.

Browse our courses and simply select the BOOK NOW button to add the course to your basket. Follow the instructions to checkout and purchase.

Yes, it’s important to create an account for details of your orders and invoices. You will be asked to enter your contact and billing address details. Payment card details are not stored in your account. You will receive an email to verify your account. Please check your spam/junk folder if you haven’t received it.

Payments are taken via Stripe, which accepts all major credit and debit cards.

If you cancel at least 28 days before the start date of your course, we will refund any course fees paid, minus a Cancellation Administration Charge of £15. No refund will be given for cancellations made by you less than 28 days from the start date of your course. Transfer to an alternative course is entirely at the discretion of the HLSTC Principal and may involve a fee.

We will make every effort to run courses on which we have accepted bookings. However we reserve the right to cancel courses that do not have viable numbers or which cannot be run because of unforeseen circumstances, including adverse weather. If we do have to cancel a course, we will offer you an alternative or a full refund.

HLSTC members are eligible for a 10% discount on courses (excluding RYA instructor courses). Once you have been approved as a Member your discount will automatically be applied at the checkout.

Yes. Please download and bring the completed relevant form with you when attending the course.

Adult Consent Form [pdf]

Under 18's Consent Form [pdf]

Yes, so we can ensure that you are in the correct ability group. Please download and bring the completed form with you when attending the course.

Participant Questionnaire Form [pdf]

The HLSTC Bar will be open over lunch times when course are running. There is a selection of hot and cold drinks, snacks and crisps available. You will need to bring a packed lunch and a water bottle which can be re-filled. There are picnic benches on the terrace and club house seating.

Use of wetsuits and buoyancy aids is included in the course fee. Students must come with sufficient other suitable clothing for the conditions. This must include suitable footwear which you don’t mind getting wet and which will stay on if you are in the water. Footwear must have a closed toe and be reasonably non-slip. Old trainers are OK, as are neoprene beach-shoes or ‘wet-suit’ boots. Sandals, ‘Crocs’ or wellies are not suitable. If it is going to be sunny, please think about sun-cream and maybe a cap and/or sunglasses. If you are going to wear sunglasses, or prescription glasses, please bring a strap or cord to prevent them being lost in the event of a swim!

All of our activities can be enjoyed by a very wide range of ages and abilities and it is our intention to make the activities we offer as inclusive as possible. However, it is your responsibility to ensure that we are aware of any significant health or physical issues. We are happy to discuss the needs of individuals and offer advice, however the final decision to take part rests with you. If you have any concerns regarding your fitness to take part in your chosen activity, you are advised to seek medical advice. By making a booking it is assumed that you are declaring yourself physically capable of taking part in that activity. Prior to the course, each participant will be asked to complete a simple consent form/medical and emergency contact questionnaire.

Students are advised not to leave valuables in the changing rooms, and there are small lockers available for this purpose. Expensive items that are not essential should be left at home.

We are based in Camberley, Surrey, located next to 3 RSME Regiment Gibraltar Barracks, on a private road accessible from Minley Road.

If you are using a sat nav, our normal post code will take you to Gibraltar Barracks. Use GU17 9UD to get to our approach road.

Download Directions [pdf]

Cars are not permitted in club grounds except for disabled users. Parking is available outside the club’s main gate.

All course prices include the relevant certificates and logbooks which will be issued on successful completion of the course. Replacement logbooks and certificates can be purchased from the office, as can accompanying technical publications.

We may take photographs or video recordings of our courses and instruction, in which you may feature. By accepting these Terms & Conditions you are giving your consent for any such images to be used by HLSTC, unless you inform us otherwise in writing. No individual will be identified by name without their express permission. Due to the sensitive nature of our site and in line with child protection, no photography is to take place without the permission of the Principal or a nominated deputy. Images may not be passed to the media, posted on the internet or social media without prior consent of the Principal.

All students will be given a full safety briefing at the beginning of the course and are expected to abide by our safety regulations. All HLSTC Instructors are First Aid trained and are familiar with emergency procedures. In any situation a Senior Member of staff will decide on what action should be taken. Parents/Carers of under-18’s will be informed immediately if anything other than minor First Aid is required. If necessary, injured students may be transferred to Hospital by ambulance. Any other arrangements will be agreed between a senior member of HLSTC staff and Parents/Carers.

HLSTC has Public Liability Insurance, however the following disclaimer does apply:

“HLSTC does not accept any responsibility for loss/damage or injury suffered by persons and/or their property arising out of, or during, the course of instruction and activities whilst training and/or coaching unless such a loss or damage was caused by, or resulted from, negligence or deliberate act on the part of HLSTC, its employees or agents.”

You are advised to check your own insurance if you wish to provide further cover against cancellation or personal loss or injury.

Data obtained through our ‘consent form’ will be kept in secure storage and will be destroyed as soon as it has no further purpose. Data collected by electronic means is securely stored on our computer network. Data is never passed to any third party. Payment card details are not stored by HLSTC. Further details are available in our Privacy Policy.